When a business in Alberta becomes involved in disputes with consumers, the damage it can cause can have severe financial consequences. Allegations may include franchise disputes, breach of contract, misrepresentation, fraud or unfair business practices. The sensible thing to do would be to prevent such problems, and if they do arise, it is best to seek legal counsel to assist with resolving the issues.
Some of the steps to prevent commercial disputes include making sure that advertising and sales pitches are accurate to avoid accusations of misrepresentation. Business owners can make sure their sales personnel provide consumers with all the necessary information and are ready with answers to all questions of customers. No one should ever convince a customer to sign a blank contract, promising to fill it in later.
Service contracts or any other documents provided with merchandise must contain all the necessary information. Even omitting insignificant terms and conditions can have costly legal consequences. Sales personnel must ensure all the claims they make about products, such as second-hand cars, are valid and contained in the written documentation relating to the transaction.
Unfortunately, no business owner has total control over the actions of staff members, and unanticipated problems can arise. Commercial law is a complicated field of the law, and each dispute is unique with no standard solution to work for all circumstances. Before disputes reach a stage to harm the business, most business owners in Alberta utilize the skills of lawyers who understand the need to proceed promptly in the appropriate manner to avoid unnecessary legal costs and uncertainty about the future of the business.
